On-time performance standards
·According to different site set transportation time standards Specialized OTP target according to different type of transport service; OTP target: no less than 95%
Customer service standards
·Booking Confirmation within 1 hour after enquiry
·Notify airline within two hours after shipment delivered
Information feedback
·Departure telex: within 1 hour after flight departure
·Arrival telex: within 2 hours after flight arrived
Safety standards
·2009 safe driving 60 million kilometers. |
